Privacypolicy.

This policy explains what information is collected when you visit www.ankaportsaray.com and our landing pages, fill in our forms, download the catalogue or contact us via WhatsApp or phone; how it is used and shared; and how it is protected.

1. Data controller and scope

The data controllers for personal data collected through the website are S.S. Ankaport Gayrimenkul İşletme Kooperatifi (tax no. 0701240726) and Ankasaray Konut Yapı Kooperatifi (tax no. 0701240734), which jointly run the AnkaPort Saray project (together “AnkaPort Saray”). Contact: Kızılırmak Mah. 1443. Cad. No:22/22 Kat:6, Green Office, 06530 Çankaya / Ankara, Türkiye · 444 98 90 · anka@ankaportsaray.com

Please read this policy together with our Data Protection Policy and Privacy Notice. Details on cookies are in the Cookie Policy.

2. What we collect

• Information you provide: in the information request, catalogue, appointment, pre-registration and investment guide forms — your name and phone number; depending on the form, your email address, the product you are interested in (apartment type, commercial unit, etc.), your message, and the budget, monthly payment and floor-area preferences you select in the investment guide; your acknowledgement of the privacy notice and, if given, your consent to commercial electronic messages.
• Information recorded with the form: the page you submitted the form from, the site language and the time of submission. If you arrived through an advertisement: campaign tags (utm), ad click identifiers (gclid, gbraid, wbraid for Google; fbclid for Meta), the address of the first page you opened on the site and the referring site.
• WhatsApp redirects: when you use a “Message us on WhatsApp” button, only the page you came from, the topic you selected, the page language and the representative you were routed to are recorded. Your phone number and messages are not recorded by the site; the conversation takes place on WhatsApp under WhatsApp’s own terms.
• Technical information: the IP address sent by your browser, browser and device information, and the pages you view. Your IP address is used in a request counter kept for at most one hour to prevent form abuse and is not added to your form record. Our hosting provider may keep standard server access logs for security purposes.
• What we do not collect: the site has no user accounts or payments; we do not ask for national ID numbers or bank or card details. Please do not share special categories of personal data (such as health, religion or ethnic origin) in forms.

3. Why we use it

• To respond to your requests for information, price lists, the catalogue and appointments, and to let our sales consultants contact you
• To run our sales and customer relationship processes and follow up your requests in our customer relationship management (CRM) system
• To send campaign and promotional information if you have consented
• To measure which ads and pages generate enquiries, use our advertising budget efficiently and improve the site
• To keep the site secure and prevent spam and abuse
• To meet legal obligations and respond to requests from competent authorities

4. Legal bases

• Responding to your request and pre-sale discussions: processing directly related to the establishment of a contract (Law No. 6698, Art. 5/2-c)
• Site security, abuse prevention and matching form records with their advertising source: our legitimate interest, provided it does not harm your fundamental rights and freedoms (Art. 5/2-f)
• Statutory retention and reporting duties: compliance with our legal obligations (Art. 5/2-ç)
• Commercial electronic messages: your explicit consent (Art. 5/1) and your approval under Law No. 6563 on the Regulation of Electronic Commerce
• Analytics and marketing cookies: your cookie choice as described in section 6

5. Who we share it with

We do not sell or rent your personal data. It is shared only with the following recipients and only as far as the purpose requires:

• Our authorised team: the sales and customer service staff handling your request
• Our service providers: web hosting, customer relationship management (CRM) software, email and the cloud services used to back up records. These providers process data only on our behalf and according to our instructions.
• Measurement and advertising services: Google Tag Manager, Google Analytics and Google Ads and, depending on our campaigns, platforms such as Meta (Facebook, Instagram). The measurement events our site sends to these services (e.g. “form submitted”) do not contain your name, phone number or email address.
• WhatsApp: when you write to us on WhatsApp, your messages are carried over WhatsApp (Meta) infrastructure.
• Competent authorities: public bodies authorised by law, upon request and to the extent required by legislation

International transfers: the servers of service providers such as Google and Meta may be located outside Türkiye. Data processed through these services may be transferred abroad in accordance with the conditions of Article 9 of Law No. 6698.

6. Cookies and your choices

Our site uses strictly necessary cookies and your browser’s local storage; analytics and marketing cookies are set by Google Analytics, Google Ads and similar services. The cookie types are described in the Cookie Policy.

• Region-based default: for visitors from the European Economic Area, the United Kingdom and Switzerland, analytics and marketing cookies run only after consent. In other regions, including Türkiye, they are enabled by default; you can switch them off with the “Essential only” option in the notice shown on your first visit or with the button below.
• Advertising source cookie: when you arrive through an ad, the campaign information is kept in our own first-party cookie for 90 days and is added to your record only if you submit a form.
• Form backup: so that your request is not lost if your connection drops, your form details are kept only in your own browser until the submission is complete. Once it is complete, or when the 7-day retry period ends, the personal details in this copy are deleted.
• Your choice: the cookie choice you make is stored in your browser and applied on later visits.

Change my cookie preferences

You can also delete or block cookies in your browser settings; some site features may then not work as expected.

7. Retention periods

• Enquiry and contact records: for as long as the purpose of processing requires and for the limitation periods set by the applicable legislation
• Commercial electronic message consent records: 3 years from the date the consent ceases to be valid, as required by law
• IP addresses in the form abuse counter: at most 1 hour
• Advertising source cookie: 90 days

At the end of these periods the data is deleted, destroyed or anonymised.

8. How we protect your information

All connections between the site and your browser are encrypted (HTTPS). The folders holding form records are not accessible from the internet. Only authorised persons can access the admin panel, with a password, and repeated failed login attempts are blocked. Forms are protected against bots and spam, and records are transferred to our CRM system over an encrypted connection.

9. Children’s privacy

Our site is intended for people aged 18 and over; we do not knowingly collect personal data from anyone under 18. If you notice that such a record has reached us, let us know at anka@ankaportsaray.com and it will be deleted.

10. Third-party content and links

The fonts used on the site and the map on the Location page are served by Google; your IP address is sent to Google when this content loads. The site links to other services such as WhatsApp, Google Maps and social media, whose own privacy policies apply.

11. Your rights and how to apply

Under Article 11 of Law No. 6698 you have the right to learn whether your personal data is processed and, if so, to request information about it; to learn the purpose of processing and whether it is used accordingly; to know the third parties in Türkiye or abroad to whom it is transferred; to request correction if it is incomplete or inaccurate and deletion or destruction under the conditions of Article 7; to request that these actions be notified to the third parties to whom the data was transferred; to object to a result against you arising exclusively from automated analysis; and to claim compensation for damage arising from unlawful processing.

You can send your application, with information verifying your identity, in writing to the address above or from the email address you have previously given us and that is registered in our system to anka@ankaportsaray.com. Applications are concluded free of charge within 30 days at the latest; if the action involves an additional cost, the fee set by the Personal Data Protection Board may apply. If your application is rejected, you find the answer insufficient or no answer is given in time, you may lodge a complaint with the Personal Data Protection Board.

You can withdraw your consent to commercial electronic messages at any time using the opt-out link in the messages or by writing to anka@ankaportsaray.com; this does not affect the handling of your enquiry.

12. Changes to this policy

This policy may be updated in line with changes to our services or the law. The current text is always published on this page and the date below is updated.

Last updated: 27 September 2026 · Questions: anka@ankaportsaray.com